Question What is covered by warranty?
AnswerWe provide a 10-year warranty on the vanity structure. This includes the timber, hardware.
Question Will my timber rot in a moist environment?
AnswerTeak is the best timber for a bathroom environment. It is a highly moisture resistant due to the presence of natural wood oils.
Question Is the timber protected with any surface coating?
AnswerWe coat the timber with marine grade clear polyurethane for additional protection. A satin finish is also used to ensure the timber retains its natural luster.
Question Will the timber split or crack?
AnswerSince timber is a living product, surface cracks or hairline cracks can occur due to natural movement of timber in a new environment. However, we take extra care while seasoning the timber to minimize the shrinkage. Additionally, any major visible cracks may be covered under the warranty process.
Question Which timber is used in your timber vanities?
AnswerWe only use 100% ethically sourced teak for our solid timber bathroom furniture.
Question Are your timber products solid or veneer?
AnswerWe pride ourselves in providing the highest quality bathroom furniture made out of solid timber.
Question What is my lead time?
AnswerDepending on the availability of stock, our turnaround time is 24-48 hours.
Question Can we buy directly from FABF?
AnswerWe only supply to our registered retailers. For information on your closest retailer please visit our Retailers page.
Question How do I install a timber vanity, and do we need extra reinforcement to walls?
AnswerPlease refer to your Installation Guide which came with your vanity for detailed instructions. You can download the guide from our respective product page. You may also contact your retailer to obtain a copy of this guide. Usually, reinforcement to the walls is not required but it is advisable to consult your builder as each case varies.
Question Is my vanity assembled?
AnswerAll our bathroom furniture comes fully assembled.
Question In case I need any spare products, who should I contact?
AnswerYou can directly reach out to the retailers for more assistance.